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Northampton Saints | Contact Us

Contact Us

TELEPHONE
Main Switchboard: 01604 751543
Ticket Office: 01604 581000
Saints Store: 01604 599111

ADDRESS
cinch Stadium at Franklin's Gardens
Weedon Road
Northampton 
Northamptonshire
NN5 5BG

OPENING HOURS

Northampton Saints encourages supporters only to travel when absolutely necessary, and therefore the Club requests that where possible you place your orders online, or for ticketing queries contact 
[email protected].​

TICKET OFFICE
Mon to Wed CLOSED
Thursday 12pm-5pm
Friday 12pm-5pm
Saturday 10am-3pm
Sunday CLOSED

BUY TICKETS

SAINTS STORE
Mon to Wed CLOSED
Thursday 12pm-5pm
Friday 12pm-5pm
Saturday 10am-3pm
Sunday CLOSED

SHOP ONLINE

Get in touch

If you have any questions about Northampton Saints, then please contact us via the form below.

Please ensure you read and agree to our Privacy Policy and Terms & Conditions.

    COMPLAINTS

    If you are visiting cinch Stadium at Franklin’s Gardens, we find that most complaints can be resolved at the time of the initial problem.

    Please make a steward or uniformed member of staff aware if you encounter a problem and they will do their best to resolve it immediately. If your complaint cannot be resolved on the day, or it is not about a match or event day issue, please contact the Supporter Relations Team:

    EMAIL – [email protected]
    TEL – 01604 751 543
    LETTER – Supporter Relations Team, cinch Stadium at Franklin’s Gardens, Weedon Road, Northampton, NN5 5BG

    All complaints will be resolved according to the issues raised, but it may take a few days to investigate depending on the nature of the complaint. An initial response will be provided within seven days.

    If you are dissatisfied with the response provided or feel your complaint has not been resolved to your satisfaction you can escalate your complaint. If you wish to do this, please notify the person managing the complaint and they will escalate it to the appropriate manager.

    The final point of escalation is a member of the Executive team, who will review complaints only when they have been managed through the process above. 

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