Northampton Saints is aware of the significant delays and issues supporters are experiencing at the Claret Car Park on matchdays.
The Club no longer operates the Claret Car Park, which is owned and managed independently of Northampton Saints. However, we recognise that both Saints and visiting supporters use the facility when attending matches, and that their journey to and from the stadium is an important part of the overall matchday experience.
We sought to clearly communicate the new arrangements at Claret Car Park before the new ANPR system came into operation, with this guidance available HERE. However, it is clear that the parking arrangements are not currently operating as intended.
We are aware that supporters are experiencing long queues to pay on arrival, issues with the new payment app, and significant delays when exiting through the ANPR barriers.
We are continuing to work closely with West Northamptonshire Council, which is responsible for the operation of the car park, to share the issues being reported by supporters and seek urgent improvements to the current arrangements.
To help inform these discussions, we would welcome feedback from supporters who have used Claret Car Park over our last two home matchdays. Please email communications@northamptonsaints.co.uk with ‘Claret Car Park’ in the subject line.
Thank you for your patience and understanding.