‘A Christmas Carol: The Drone Light Show’ coming to Northampton in December

The show is taking place in the grounds of cinch Stadium Franklin's Gardens, Northampton.

• All tickets are non-refundable. If the experience has to be postponed due to weather, your ticket will automatically transfer to the contingency date displayed on the experience booking page. For details, see Participant Terms and Conditions displayed at the point of booking.

• You will receive your e-ticket(s) from Fever via email. This will be sent from Fever, (please check your junk or spam folders in case it’s gone there). A copy of your ticket can also be found by logging in to your Fever customer account.
• If you have purchased multiple tickets under one booking, please note the Fever system will generate separate QR codes for each person to scan on arrival.
• You are advised to either display your ticket on your mobile, or print a copy of your e-ticket(s) at home to be scanned at the entry gate.

• If you have a ticket or booking-related question, you can contact the Fever team via email at [email protected] or by using the instant chat function found on the Fever homepage or in the Fever app.

• Tickets can only be purchased in advance from the Fever website or app and cannot be purchased from the venue box office.

• We are sorry to hear that you can’t join us. Tickets are non-refundable, however, if you would like to pass on your tickets to someone else, that is fine as long as they have access to the QR e-tickets to scan on entry.

• Children under the age of three require a ticket, but these are non-chargeable. Please select the ’Adult + Child Under 3’ ticket, which allows one adult and a child under 3 to enter. 
• Please note that a second QR will be generated for this ticket type.

• For Blue Light Card holders, we offer concession ticket option however, there’s no further discount that can be added at the checkout.
• Please, bear in mind, that a concession ticket can be purchased only by the Blue Light card holder and does not cover the rest of the group.

• Gates open 90 minutes before the show. We advise you to arrive in plenty of time to get through the gates and security checks prior to the start time.
• Please be aware:
  - Access to the venue will be via Edgar Mobbs Way
  - Bag searches may be in operation, as well as security checks at the entrance. 
• Show timings:
  - Gates open 1.5 hours prior to show: 16:30
  - Food village and fairground opens and DJ starts: 16:30
  - Show starts: 18:00
  - Show ends: 18:40
  - Food village and fairground closes: 20:00
  - Site closes: 20:00

• The Drone Light Show flight time is 40 minutes. The overall show, including live music performances, will last three hours.

• Knives and firearms
• Fireworks, smoke canisters, flares or any other pyrotechnic device
• Controlled drugs
• Air-horns, whistles, drums, megaphones
• Glass vessels
• Laser devices
• Drones and associated equipment
• Poles
• Inflatables
• Flags with offensive logos
• Any articles that may, in the reasonable opinion of the organisers, be dangerous, hazardous, or cause
• Injury, harm or nuisance

Items of national dress are subject to authorisation by the venue prior to arrival. This policy helps to ensure the safety and comfort of spectators in attendance at cinch Stadium at Franklin’s Gardens. The venue will have a thorough safety and security operation in place when you arrive. Bags and personnel may be searched, please avoid bringing bags, if at all possible.

• No, this is a standing only event.
• Camp chairs, deck chairs and walking stick chairs are permitted at the event however please be considerate of your neighbouring ticket holders. No inflatable or household chairs will be permitted entry.
• Large circles will be discouraged, and you may be asked to disperse when crowds reach peak levels.

• There are Accessible Toilets located around the venue. These toilets are controlled by radar keyIs. if you have forgotten or do not have access to a radar key, please ask an Information Steward.  
• The ground is a tarmac car park. A dedicated accessible viewing area will be located at the front of the audience area. 
• It should be noted that the venue is not covered.

• Yes, we offer one complimentary ticket for a companion attending the performance with you. 

• You must be able to supply one of the following documents dated within the past 12 months or with a valid date covering the event:
  • Front-page of DLA letter or PIP letter 
  • Front-page of Attendance Allowance letter
  • DID card (National Disabled Identification Card)
  • Evidence of being registered as severely sight-impaired (blind)
  • Recognised Assistance Dog ID card
  • Valid Access Card showing you require a +1 to accompany you
  • Armed Forces Independent Disability Payment
  • War Disablement Pension
  • A specialist medical consultant letter stating your need for additional assistance at event.
• In addition, copies of the following two pieces of evidence are required in order to reserve an accessible parking space:
  • Valid Blue Badge
  • Valid Photo ID (Driver's licence/Passport or equivalent, to validate the Blue Badge)

• There will be a number of delicious street food and drink stalls available for people to enjoy throughout the night, including vegetarian, vegan and gluten-free options.

• cinch Stadium at Franklin’s Gardens is a cashless venue.
• All of the concession stands will be accepting contactless payments
• We ask all visitors to remember to bring their card or e-wallet.

• Yes, parking needs to be pre-booked. A link will be send to ticket purchasers nearer to the event.

• Please contact the venue ticket office at [email protected] or telephone 01604 581000 to check availability and ask any questions you may have about the venue's Blue Badge parking.

• More information on local buses can be found online HERE.

• On leaving Northampton Train Station there is a taxi rank available, or alternatively you can catch the Number 9 bus from the other side of the main road.
• If you are able, walking to the ground from the train station takes just 10 minutes. Simply turn right out of the station onto Weedon Road and follow that round to the stadium.
• Be sure to cross over to the left-hand side of the road (where the Thomas A Beckett pub is situated) to avoid confusion. cinch Stadium at Franklin’s Gardens can then be clearly seen on the left hand side of this road.
• To plan your journey, head over here.

• This show is recommended for all ages.
• All children under the age of 18 must be accompanied by a parent or guardian over the age of 18. Any adult is responsible entirely for the safety and welfare of any Infant, child, or Teenager in their party. We do not accept any parental or supervisory duty of care or liability for any under-18s.

• In the event of bad weather conditions, the event may be postponed and your booking will automatically be moved to a new date as explained on the Experience Listing. We will contact all customers by email and SMS to confirm the new date the event will be held on.

• Unfortunately, dogs are not allowed to attend the event with you, with the exception of guide and assistance dogs.

• You cannot bring food and drink purchased from outside the venue to the ground.
• There will be a number of different food and drink options available to purchase at the venue.