The club has received plenty of correspondence from supporters regarding the length of time to get served, and is therefore making a number of significant changes in an attempt to make the experience both smoother and quicker for those using the concourse.
One of the current kiosks is being turned into a speed bar, serving Carlsberg, Guinness, Tetley’s and cider only, with another kiosk being turned into a food snack bar. Furthermore, a new speed bar serving Guinness and Carlsberg will be introduced into the concourse in addition to the permanent kiosks.
All bars will be clearly signed, and new queuing methods introduced.
Chief executive Allan Robson has asked supporters for their patience while these changes are brought in.
“Unlike the Rodber Suite or the Village Marquee, the Burrda Sport Stand concourse is relatively limited in terms of space,” he said. “We are making some significant changes, especially in terms of managing the queues, and are therefore asking supporters to be patient. This is very much going to be a work in progress, and we are also asking for supporters to give us their constructive feedback through the Get in Touch form on the club’s website.
“The changes made to the Rodber Suite in particular proved to be a success at the Bath game on September 27th, with queues reduced and both service speed and bar takings significantly improved.
“We’re now able to turn our attention to other parts of the stadium and improving the experience for supporters in the Burrda Sport Stand.”
