This Saturday’s game against Worcester Warriors will see the start of a trial of a new drinks pre-ordering system at Franklin’s Gardens.
Line Cheetah will give supporters who are sitting in the Barwell Stand the opportunity to order their drinks five-to-ten minutes before they get to the stadium, and then collect them as soon as they arrive from a special point in the Members Bar.
All supporters have to do is download the Line Cheetah app, which is available now for free in the App Store for Apple users (search for ‘linecheetah’ with no space), Google Play and the Windows store. Make sure that geo-location is enabled in the sign-up process so that Franklin’s Gardens appears at the top of the list of venues when they get near to the stadium.
Then on match day log into the app, choose Franklin’s Gardens and then the Members Bar as the collection point before ordering and paying your drinks and snacks. Once payment has been authorised a QR code will be displayed on the screen, along with a collection time (normally around five minutes).
Head to the Members Bar, where the collection point will be clearly signed. The QR code will be scanned to confirm the order and items handed over.
Drink prices will include the £1 charge for the plastic glass, which can then be refunded from any of the five return points across the stadium once the drink has been finished. A small surcharge will also be included in the price of drinks to cover the cost of the service.
The trial period will run for the next few home games, and subject to supporter feedback and further testing may be rolled out across the stadium in due course.
CLICK HERE for more information about how to use Line Cheetah, including the step-by-step guide in full.
Line Cheetah, which has been nominated for an award at the annual Holiday Park and Resort Innovation Show, is currently being tested at a number of venues, including Premier League and Championship football stadiums, but Franklin’s Gardens will be the first place in the world where it will be live for supporters to use on a match day.